With more than 60 years of combined experience in national record retrieval, the
SummitTrace team recognized the need for a more structured, transparent, and
accountable approach to record retrieval and legal support workflows.
We experienced the same operational challenges faced across claims and litigation
environments — slow turnaround times, inconsistent communication, limited visibility,
and outdated processes that create unnecessary delays and operational friction.
By combining industry expertise, AI-enabled technology, and compliance-driven
workflows, we created a platform designed to support greater efficiency, transparency,
and documentation integrity across the retrieval lifecycle.
Because your workflow deserves better than the status quo.
SummitTrace helps organizations obtain, validate, and prepare records and supporting documentation required for claims investigations, litigation, and evidence driven decision making.
Our services include:
At SummitTrace, record retrieval is managed as a controlled operational process — not an administrative task.
Each request moves through defined workflow stages supported by SummitTrace Core, our AI-enabled workflow infrastructure, helping ensure consistency, compliance, and defensible documentation across regulated claims and litigation environments.